Building Profilactic

Profilactic is a social media aggregator/lifestreaming service that pulls together just about everything you and your friends create online. This blog chronicles the processing of building it.

Friday, June 06, 2008

We sort of suck at e-mail
In our haste to get the word out about our new features, we made a couple of mistakes in our e-mail message.

First, we sent the e-mail to people who had deleted their account. Yeah, we know -- really lame. We sincerely apologize for that.

Second, we didn't include the link and/or instructions to unsubscribe from the alert mails. Again, lame and we're sorry.

We will make sure that this kind of stuff doesn't happen again. It had been about 9 months since we sent an e-mail update, so we were a little rusty, I guess.

BTW, if you ever want to change your e-mail preferences, head over to My tools > Account settings.
Comments:
I for one was pleased with the highly detailed email. Well done on the new updates guys!
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